Retail IT Blog

­

Implementing Private Label Credit Cards (PLCC)

Offering your retail customers a Private Label Credit Card (PLCC) is a proven method for building your brand awareness, generating loyalty and increasing sales. Retailers who already offer a PLCC program have found that customers using their branded card are more engaged with their store. They are more likely to read the advertisements, and shop in-store or [...]

Retail Enterprise Lockdown Made Simpler

When you think about Retail IT security, the first thing that probably comes to mind are the breaches to confidential customer information that have been perpetrated by hackers in recent years. As a result, there has been a scramble by many retailers to upgrade their use of encryption and end-to-end tokenization to protect that data [...]

Maintaining Enterprise Security for Retail IT

With sensitive customer information now being collected from multiple channels and multiple apps from multiple vendors, the process of protecting data in use, data in motion and data at rest is becoming increasingly complex. The two most common approaches to protecting confidential data are the use of hardware or software keys with some level of [...]

Omnichannel Customer Loyalty Solutions Made Easy

Competitive advantage in retail these days is closely tied to being able to deliver a superior shopping experience for customers, consistently across all channels. One of the things that contribute to a superior shopping experience is recognizing and rewarding the customer for their patronage and loyalty. But many retailers are still not able to do [...]

Shoppers Now Expect E-Receipt Option At Checkout

Since Apple began issuing e-Receipts in their retail locations, more and more shoppers across all retail segments have come to expect this to be the norm. Shoppers really like that a digital version of their receipt can be sent to them via email. If they ever want to make an exchange or return, they no [...]

Save The Sale – A Retail Commerce Solution

Let's pretend that a customer walks into one of your store locations with her heart set on adding to her wardrobe. She searches through the racks and finds a pair of capris pants in sky blue that fit her perfectly. Then she notices another pair in pink pearl, a colour that she absolutely loves. But it's [...]

How To Extend Your Legacy POS Life Span

“Rip and replace”. These three words can often be a Retail IT executive’s worst nightmare. They take too long. They disrupt operations. They cost a lot of money. And, the inherent risk is sure to cause countless sleepless nights. To make matters worse, have you ever noticed that by the time you fully amortize the cost [...]

Retail Loss Prevention in Real Time

One disadvantage associated with legacy loss prevention applications is that they perform post mortem analysis: by the time you know there is an issue, the incident is over and can’t be prevented. In these after-the-fact scenarios, there are inherent challenges in recreating the details of the incident, and tracing it back to the specific individuals [...]

A Modular Integration Approach To Retail IT

In today’s omnichannel retail environment, it is becoming more and more challenging for IT executives to integrate new platforms like e-commerce, real-time inventory, and mobile clienteling, with their legacy POS. Over time, as more systems like EMV, e-receipts and private label credit cards are added to this mix, the threads that hold all these disparate [...]

Consumer Acceptance of Mobile Payments

There are three things most of us grab every day before we leave home – our wallet, our keys and our smart phones. Of those three things, our wallets tend to be the bulkiest, stuffed with a variety of credit and debit cards, a handful of loyalty or rewards cards, and perhaps a few gift [...]