Retail IT Blog


Omnichannel Customer Loyalty Solutions Made Easy

Competitive advantage in retail these days is closely tied to being able to deliver a superior shopping experience for customers, consistently across all channels. One of the things that contribute to a superior shopping experience is recognizing and rewarding the customer for their patronage and loyalty. But many retailers are still not able to do [...]

Save The Sale – A Retail Commerce Solution

Let's pretend that a customer walks into one of your store locations with her heart set on adding to her wardrobe. She searches through the racks and finds a pair of capris pants in sky blue that fit her perfectly. Then she notices another pair in pink pearl, a colour that she absolutely loves. But it's [...]

How To Extend Your Legacy POS Life Span

“Rip and replace”. These three words can often be a Retail IT executive’s worst nightmare. They take too long. They disrupt operations. They cost a lot of money. And, the inherent risk is sure to cause countless sleepless nights. To make matters worse, have you ever noticed that by the time you fully amortize the cost [...]

Retail Loss Prevention in Real Time

One disadvantage associated with legacy loss prevention applications is that they perform post mortem analysis: by the time you know there is an issue, the incident is over and can’t be prevented. In these after-the-fact scenarios, there are inherent challenges in recreating the details of the incident, and tracing it back to the specific individuals [...]

A Modular Integration Approach To Retail IT

In today’s omnichannel retail environment, it is becoming more and more challenging for IT executives to integrate new platforms like e-commerce, real-time inventory, and mobile clienteling, with their legacy POS. Over time, as more systems like EMV, e-receipts and private label credit cards are added to this mix, the threads that hold all these disparate [...]