Retail PCI Compliance Software Solution: Frequently Asked Questions About Support and Upgrades Red Iron
   
 

What about Support and Upgrades for the encryption module and my other applications?

Will 2Encrypt affect my ability to upgrade my applications?

No. The only reason you would need to reconfigure 2Encrypt is if the new version stored sensitive data in a new location, which is rare.

Who will provide support for Red Iron’s products?

Customers receive strong support either from their own global help desk or directly from Red Iron.

What happens if my 2Encrypt application files become corrupt?

The 2Encrypt package is delivered as a Windows installer package. It has the ability to automatically recover itself when a file is removed. In any event, the 2Encrypt application can be repaired using a silent command line.

Next Steps

 
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